Shipping

 

**When Will My Items Ship?**

All items are subject to a handling period before they are dispatched.
99% of orders leave the warehouse within 3-5 business days of payment.

**When Will I Receive My Item(s)?**

Certain items typically arrive within 1-2 weeks of your order date. International delivery may take a bit longer.
We use e-packet mail with a tracking number for orders from the US, Canada, Australia, and the United Kingdom.

Average delivery time depends on where you live:

- E-packet supported countries: 7 to 24 business days
- Other countries: up to 40 days

If you do not receive your parcel within 40 days, please contact us.

**Where Are My Items Coming From?**

Although our fulfillment center is located in the US, some of our specialty items may come from other countries, such as Australia, Germany, the United Kingdom, and Malaysia.

**Will My Items Be Sent in One Package?**

For logistical reasons, items in the same purchase may sometimes be sent in separate packages, even if you've specified combined shipping. Please keep this in mind when receiving deliveries.

If you have any other questions, please reply to this email, and we will do our best to assist you.

Please be patient while we process and ship your orders.

Thank you!
Get In Touch!

We'd love to hear from you! Please reach out to us via WhatsApp, email, or visit our office at the address below.

📱 WhatsApp: +1 (202) 304-1354
✉️ Email: shiowliew@gmail.com

📍 Address:
123 Mission St, Suite 400
San Francisco, CA 94105
United States

Opening Hours:
Mon to Sat: 9:00 AM – 5:00 PM
Sun: Closed

For more information, feel free to contact us!

Welcome to HiSeeCam! Established in 1997, we have proudly positioned ourselves as a leading brand in the pinhole camera industry. Renowned for our innovation and quality, HiSeeCam specializes in designing and manufacturing high-performance pinhole cameras that cater to a wide range of surveillance needs. From home security to commercial applications, our products excel in both discretion and technological advancement.

Our mission is to provide reliable surveillance solutions through cutting-edge technology and rigorous quality control. Our team of experienced engineers and designers is dedicated to excellence, ensuring that every HiSeeCam product performs reliably and delivers clear, precise video monitoring in various environments.

Choosing HiSeeCam means choosing safety and peace of mind. Thank you for your trust and support. We remain committed to bringing you the highest quality products and services with unwavering innovation and professionalism.

— The HiSeeCam Team